To Steave Turney,

May I respectfully take this opportunity to sincerely thank you and your Business Sales Specialist Mr. Jamie Ingram and all others associated with the purchase of my new car purchased on the 22 June 2010 for the excellent service afforded to me.

Furthermore I take the opportunity to thank all of your staff who met me at various times of arrival and telephone conversations for their courtesy and professionalism.

Without doubt your standards of customer care, support and guidance are of the highest level and this removes the hassle from purchasing a new car for which I am personally very grateful.

Jamie made various arrangements that were fully undertaken as in accordance with my requirements and a date when they would be achieved. These arrangements were kept and I was absolutely delighted with the results which are a credit to you and all other personnel involved.

Additionally may I request your help in forwarding my thanks through the Hyundai structure for the total satisfaction in acquiring a car of such quality at a very reasonable price. Without doubt after over 30 years of driving fords it was “time for change” and I am so very pleased I have.

The quality of finish and level of driver and passenger comfort and equipment together with excellent ride, handling, performance and economy tick all the boxes for me and others who have seen and traveled in the IX 35 to date. Very well done to all.

Clearly such a performance can only be applauded and I do that readily and further more my pledge to you and Hyundai is that I will continue to ensure my family and friends are advised to visit you and your excellent team for their future car requirements as indeed I will.

To Trevor and Marc,

Thank you so much for the fantastic service in received on the purchase of my new i20. May I also thank you for the lovely flowers, I was completely overwhelmed. You have both made an 'old lady' - well perhaps lady is the wrong word, very happy!

Dear Mr Walker, We wish to acknowledge the excellent customer servive received from John Mecklenburgh when purchasing our Hyundai Getz last week. John made the whole process a stress free experience despite the 50 plus mile distance.  We are delighted with our purchase and can hopefully look forward to many motoring miles in our Hyundai in the years ahead.

13th October 2007, Dear Sirs, Re: Hyundai Getz- Reg No. KN57UEE I am writing to express my thanks to the staff at the Hyundai branch in Milton Keynes for all their courteous help and advice on my purchase of the above vehicle. I n particular I would mention Trevor Flight and Darren Creasey. I am most impressed with the car and would have no hesitation in recommending the vehicles, garage and its staff to others. It is such a refreshing change to be treated with such politeness and assistance and I look forward to my future dealings with your company. Yours faithfully E M Lunnon.

31st August 2007, Dear Sir, I am writing to bring to your attention the excellent service we received from one of your sales staff - Trevor Flight. Right from the time we walked into the garage, we were impressed with his pleasant and enthusiastic manner. Though we had a broad idea of what we wanted his help and guidence and willingness to 'go the extra mile' was really apperciated and enabled us to buy the right car for us. His helpful and friendly manner was also demonstrated by the other staff we spoke to. We would therefore certainly not hesitate to recommend the garage to anyone else and will of course be the first garage we think of, when we need to purchase another car. In the meantime, we expect to be making use of your service department for servicing the Santa Fe we purchased and for our two other cars. Yours Sincerely Benjamin Jowett

16th August 2007, Dear Mr Turney, I would like to take this opportunity to bring to your attention to, and thank one of your sales executives Trevor Flight for his excellent customer service on purchasing a second hand Hyundai Coupe from your garage. Since moving to the United Kingdom seven years ago I have purchased and owned five vehicles from several different garages, and the customer service provided by Tervor was by far the best to date. On collecting the vehicle I experienced out - Iwas extremely impressed. Furthermore, the service I received from your senior workshop mechanic/ technician -I believe his name is Chris was also excellent. Pleaase pass my gratitude on to Trevor and Chris, and I hope that I will continue to receive this level of customer service from your garage. Yours Sincerely Mr J.Easton-Groves

24th June 2006, Dear Trevor, I just wanted to say how pleased we are with our Hyundai Santa Fe. It's roomy, quiet, and very comfortable and drives like a dream. We went to France two weeks ago and were very impressed with everything about it, especially the fuel economy. We feel it is terrific value for money and would certainly recommend it. From a very satisfied customer. Yours sincerely. A.R. Chapman. P.S. Friends in France were also very impressed with the vehicle

12th May 2006 Hi Darren, Just a quick note to say a big thank you for looking after both me and my wife, the new Terracan is great but this being my second one I wouldn't have expected anything else. Having a good sales team is one thing but finding a good aftersales team is exceptional. When there has been a problem with either of our Hyundais (my wife drives a Matrix) which have never been major it has never been a problem getting the parts or having the work done under the five year warranty. Once again thank you and see you at the next service. Regards, Mike Phillips

23rd May 2006, Dear Steve, I am very pleased that I decided to buy my Coupe V6 from Milton Keynes Hyundai. I received a very professional and friendly service from everyone that I dealt with. The price of the new car and the options were very competitive, the trade-in value of my existing car was realistic and there were no hidden extra's or surprises when it came to closing the deal. I would recommend Milton Keynes Hyundai as the "go to" garage for anyone who is interested in buying a Hyundai Thanks once again, Mr R Nield

27th May 2006, Hi Steve, Just a quick note to say thank you for making the receipt of my new car today such a pleasurable experience. The service I received from yourself and Rick during the pre-sales and at today's handover has been excellent. I would particularly like to thank Rick for the time he has taken to ensure that everything was ready for the handover and for the full overview of the controls of my New Getz. I look forward to my next visit to your dealership and my first car service. It is nice to know some things don't change and that the service you and your team continue to offer your customers is still at the same high level as when I purchased my first Hyundai from your dealership. Yours sincerely, Mrs R York

I am writing with reference to a Hyundai Coupe that I purchased from you on the 19th August, I just wish to express my satisfaction with the service I recieved. Your Salesman Damian Pilla acted professionally and efficiently. Damian is a great asset to your company and I only wish more people worked to such a high standard. Please convey my thanks to Damian and rest assured I will not hesitate to buy my next vehicle from Milton Keynes Hyundai in the future.Yours Sincerely, N Pattenden

8th July 2005, Dear Sir, We have just brought 2 Hyundai Getz at Hyundai, Milton Keynes and have dealt exclusively with Martin Dorland. You might be aware of the fact that "Excellent Service"is hard to find these days in our country. Both my wife and I were pleasantly suprised and utterly delighted with the way Mr Dorland has conducted the sale and the service to us as customers, being at all times most helpful, friendly, informative ans willing to 'go the extra mile'. Would you be so kind and congratulate and thank Mr Dorland on our behalf on a job well done. As for us, we will certainly recommend your business and we look forward to many years of happy motoring and to you servicing our cars. Best Regards

14th March 2005, Dear Chris, I just wanted to say a big "thank you" for all the work you put in (behind the scenes as well) regarding the problem with my car alarm. I think there are a number of factors that I would like to give you some feedback on: *Your approach to me and the problem was, to say the least, constructive, productive and objective. *You went (in my opinion) far beyond the role of Workshop Manager - you were determined and tenacious on my behalf and used your considerable interpersonal skills to deal with your internal departments - to resolve the issue. *You demonstrated that customer service skills are not about the 'script' they are about problem solving and creativity; I have to say you projected better customer service skills than those within Hyundai's own Customer Service Team (that I experienced). *You made it your responsibility to keep me informed every step of the way and on more than one occasion, was flexible with your own schedule of work to accommodate my strange working hours! *You dealt speedily and efficiently with the organization of the scorpion represenative/engineer and even ensured that Darren was able to explain the new alarm system to me in a comprehensive manner. *You managed to keep your sense of humor when, probably, you were under pressure from all other angles of your "proper" job and still took time to treat me with consideration and empathy.

Thank you Chris - a job well done and I feel, done to a standard that is much lacking in many other organizations. I hope the Hyundai Team Appreciate you as much as I do!

My very best and kindest regards.